Remote Work, or Remote Chance of Working from Home?

Lord Sugar Says No to Pyjamas – Should You?

For many, working from home looks something like this: rolling out of bed at 08:59, throwing a shirt over pyjama bottoms, and juggling work emails with the new episode of The Traitors in the background. It’s a set-up that blurs the lines between professional productivity and personal priorities. While the appeal of juggling life admin between Zoom calls is undeniable, it does beg the question: is that really how work is meant to be? And, more importantly, does this newfound flexibility come at the cost of focus, collaboration, and actual work?
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These questions fuel a heated debate between proponents of remote work and advocates for the office, reignited by Lord Sugar’s passionate stance: “You don’t learn sitting at home in your pyjamas. I think it’s bad for morale, bad for learning. I know I learned from being with other people in an office. I’m totally against it.” His words echo a sentiment that is being voiced more often by companies eager to restore the collaborative atmosphere they argue is only possible within the office walls. But is Lord Sugar right, or is this a step backwards in the evolution of work?
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The Office Tug-of-War

As major companies like Lloyd’s Bank and WWP push for a return to the office, the debate has only grown louder. Lloyd’s now requires senior executives to be in the office at least two days a week, with office presence factoring into bonus evaluations, as reported by the Financial Times. Meanwhile WPP has announced that starting in April 2025, staff will be required to work from the office at least four days a week – a move that’s already sparked internal protests, including a petition signed by thousands.

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In a recent BBC Panorama programme, Lord Rose of Monewden, the former chairman of Marks & Spencer, Ocado, and ASDA, shared his concerns about the country’s shifting work practices. He argued that the UK has regressed by 20 years in workplace standards over the last 4 years, and that “we are creating a whole generation, and probably a generation beyond that of people who are used to actually not doing what I call work”.

Tech giant, Amazon, has also weighed in on this issue, emphasising that having teams under one roof is crucial for collaboration and learning. This perspective marks a shift for many in the tech industry. For years, start-ups and tech giants led the change in promoting more freedom at work, fostering an environment where success was measured by results and innovation rather than time spent in an office. They became famous for their employee-centric cultures, with offices that feature VR headsets and games rooms.

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Fast-forward to today, and many of those companies are now firmly advocating for employees to return to the office. Their stance isn’t just about fostering collaboration and learning – it’s rooted in the belief that physical office space plays a crucial role in driving profitability and overall business success. This shift raises the question: if these influential companies are doubling down on the importance of physical office space, is there truth in their belief that being together in the same building really does enhance productivity, profitability, and a cohesive work culture?
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On the other side of the coin, Jonathan Reynolds, the Secretary of State for Business and Trade, actually argues that working from home makes employees more motivated, loyal, and resilient. As he puts it, “Good employers understand that their workforce, to keep them motivated and resilient, they do need to judge people on outcomes and not a culture of presenteeism.” His view is echoed by Justin Madders, the Employment Rights Minister, who stated that working from home has created a more motivated workforce overall.

This perspective aligns with a broader movement pushing for reform in worker rights, with UK Prime Minister Keir Starmer promising the most significant overhaul in a generation, including legislation to support flexible working practices. This workers’ rights bill will make it easier for individuals to request flexible working arrangements, including working from home, while limiting employers’ ability to reject such requests.  So, the question remains: is the home office a productivity trap – or an evolution of the workplace worth defending?

To Work From Home, or Not to Work From Home – That’s the Question

The debate over remote versus office work isn’t just a tug-of-war between two sides; it’s complex, and brings advantages and challenges for both employers and employees.

For Employers: 

For many employers, the office represents control, collaboration, and culture. There’s a reason companies like Amazon emphasise in-person teamwork – it’s about more than just being in the same room. When employees are physically present, it’s easier to gauge the energy of the team, spot problems quickly, and create an environment of spontaneous collaboration. In addition, the office helps to preserve company culture – something that’s trickier to maintain when everyone’s logging on from their own homes.

However, this isn’t without its downsides. Employers must manage overhead costs, office maintenance, and the logistics of getting employees back to their desks, especially after years of embracing remote work.

For Employees: 

For employees, working from home offers a multitude of benefits. The flexibility to set your own hours, avoid long commutes, and balance personal responsibilities with professional tasks can lead to higher job satisfaction, less stress, and ultimately, improved work-life balance. Remote work empowers employees to work in an environment that suits them best – whether that’s a quiet home office, or a cozy coffee shop, as well as allowing them to keep up with important responsibilities such as child-care.

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But, as convenient as it sounds, remote work isn’t perfect. Employees often face isolation, missing the social interaction and spontaneous conversations that an office environment naturally provides – something that is particularly important for recent graduates. And without direct supervision, it can be harder to stay accountable or gauge if you’re meeting the expectations of your boss or team. Working from home also means employees are less likely to be noticed for promotions or career opportunities, as they miss out on the visibility and networking that comes with being physically present in the office. You can’t learn through osmosis – the best way to learn is to be there. Plus, being in the office can simply be more fun – catching up with a colleague over coffee, laughing over lunch, or  who wouldn’t enjoy heading out for some Thursday evening drinks after work?

Additionally, remote work can sometimes blur the lines between personal and professional life, making it harder to “switch off” when the workday ends. The daily commute, often seen as a chore, can actually offer a quiet moment to yourself – a chance to go for a run or a cycle, or to relax with a podcast or audiobook on the train. This separation can help mark a clear boundary between your workday and your home life, creating a healthier routine.

Same Room, Same Team

Ultimately, whether remote or in-office is best depends heavily on the nature of the role. Some positions, such as customer service representatives or software developers, may thrive in a remote setup where focus is prioritised. However, roles that require direct interaction, like Personal Assistants (PAs), Executive Assistants (EAs), Receptionists, Office Managers, or Chiefs of Staff, are often far more effective when performed in person. These positions rely on face-to-face communication, real-time problem solving, and maintaining a physical presence to ensure smooth operations.
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In the end, perhaps Lord Sugar’s statement sums it up best: “You don’t learn sitting at home in your pyjamas”. While remote work has offered us flexibility over the past four years, there’s something irreplaceable about the energy and collaboration that happens in a shared space.  After all, sometimes the best ideas happen when we’re all in the same room.

Knightsbridge Recruitment is a boutique consultancy which has been placing stand-out candidates in the most sought after permanent, temporary and part-time Chief of Staff, Executive Assistant, Personal Assistant, Private PA and executive office support jobs in London, for over 35 years.  If you would like advice on hiring and retaining exceptional staff, we would love to help - please call us.

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